Research shows providers find it useful to know exactly who did what and when regarding an application particularly in large organisations where the workflow crosses 2 providers.
User needs
Need MN004
ValidatedAs a provider
I need to know what’s happened to an application and when
So that I can take appropriate action
Design rationale
Used the MOJ timeline component which is based on many similar components across government.
Added a horizontal line to the bottom so that it’s clear where the timeline begins.