When support users add an ITT provider in Manage school placements, we use an autocomplete to help them search for the provider.
The autocomplete works well for quickly selecting a provider, but it requires JavaScript. Not everyone has JavaScript, and it does not always run successfully.
We added a no-JavaScript version of the ‘Add organisation’ flow, which we can progressively enhance.
How it works
Selecting ‘ITT provider’ on the organisation type page takes the user to a form where they can search for a provider. They do this by entering a provider name, UK provider reference number (UKPRN), unique reference number (URN) or postcode.
When the user continues without JavaScript, we show:
- the number of results and the search term in the heading - for example, “7 results found for ‘manchester’”
- a way to change the search if the provider they are looking for is not listed or if there are too many results
- a list of radio options matching their search query - we limit this list to 15 items
We display the name, town and postcode for each provider in the list. This allows users to choose from similarly named providers correctly.
Selecting a provider from the list allows the user to continue and add the provider.
If the user tries to continue without selecting a provider, we show an error message:
Select a provider
If the user tries to add a provider a second time, we show an error message:
Provider has already been added
If the provider the user is looking for is not listed, or the list has no results, they can change their search, which takes them back to the search form.
Screenshots#
Finding a provider - without autocomplete#
List of providers - many results#
List of providers - less than 15 results#
List of providers - one result#
No results#
Error message - select a provider#
Error message - provider has already been added#
