Posts
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Service error pages
We added error pages shown when a page is not found or when there is a problem with the service
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Managing an ITT provider’s partner schools in Support
We added a way for support users to manage partner schools on behalf of ITT providers
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Managing a school’s partner providers in Support
We added a way for support users to manage partner ITT providers on behalf of placement schools
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Managing partner schools if you’re an ITT provider
We added a way for ITT providers to manage their partner schools
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Managing partner providers if you’re a school
We added a way for placement schools to add their partner ITT providers
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Collecting feedback about the service
We added a feedback page to the service
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User research round 2 findings
Testing the ‘Find placements’ journey with ITT providers
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Viewing partner school placements
Exploring how we might show partner school placements to ITT providers
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Finding new school placements
Exploring how ITT providers might find new school placements for their trainees
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User research round 1 findings
Testing the ‘Add mentor’ and ‘Add placement’ journeys with school users
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Adding placements if you belong to a school
Based on our learnings from Alpha, we continued exploring how schools might add placements to the service
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What is an ITT provider?
ITT providers are organisations responsible for recruiting trainee teachers and delivering ITT courses
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Adding mentors in Support
We added a way for Support users to add mentors to a school
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Adding mentors
We added a way for schools to add their mentors to the service
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What is a mentor?
A mentor supports trainee teachers or early career teachers (ECTs) or oversees other mentors
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Managing support users
We added a way for Support users to add other DfE users to the Support site
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Adding an ITT provider when JavaScript is unavailable
We added a no-JavaScript version of the add ITT provider flow
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Adding a school when JavaScript is unavailable
We added a no-JavaScript version of the add school flow
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Managing organisation users in Support
Giving the support team the ability to manage users belonging to an organisation
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Adding organisations in Support
Giving the support team the ability to add schools and ITT providers to the service
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The anatomy of a school placement
Thoughts on what constitutes a school placement
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Measuring the success of a school placements service
Thoughts on service key performance indicators (KPIs)
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Experiment 6: Managing school and mentor SEND capabilities
Exploring how we collect and show school and mentor special educational needs and disabilities (SEND) capabilities
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Experiment 5: Managing mentors if you’re a school
Iterating how schools manage their mentors’ information
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Experiment 4: Finding mentors if you’re an ITT provider
We iterated our second experiment, exploring how providers might find information about mentors
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Experiment 3: Exploring how providers might report information about school placements
We changed our approach from schools and providers adding and finding school placements to providers reporting their school placement needs to DfE
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Experiment 2b: Iterating what we show to ITT providers when they search for school placements
We iterated our first experiment to explore how providers might find information about school placements
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Experiment 2a: Iterating how schools add school placements
We iterated our first experiment exploring how schools might add information about school placements
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Experiment 1b: Finding school placements if you’re an ITT provider
Exploring how providers might find information about school placements
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Experiment 1a: Adding school placements if you’re a school
Exploring how schools might add information about school placements
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Defining our problem statements
We translated our four problem areas into problem statements to give our team and stakeholders clarity and focus
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Problems with school placements
During discovery, we identified several problem areas
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Mapping our assumptions
We mapped our assumptions to understand better which areas of the school placement problem space we should explore
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Why are we working on school placements?
Schools play a critical role in delivering Initial Teacher Training (ITT) by providing placements and mentors for trainee teachers, but engagement levels vary